Personal knowledge · Case study
The note is titled "Membership retention ideas" — but ask about "the subscription economy" and it still turns up
What it gets youAcross 1,800 notes, asking "what did I write up about the subscription economy last year?" surfaces notes that never use the phrase in the title or the body as "Related", and the "Where this came from in your notes" card separates the direct hits from the ones reached by walking relations.
His manager pings him on Slack. "You wrote something up on the subscription economy last year, right? Send it over." He types "subscription economy" into the search box. Three hits, all one-line mentions in last month's meeting notes. "Subscriptions," "subscription model," "SaaS" — same story. The note he's after is titled "Membership retention ideas," and the phrase "subscription economy" appears nowhere in it. So he opens a blank document and writes the whole thing again from memory.
This person is a product manager at a software company. Five years, 1,800 markdown notes, 12 folders, and a tagging system he gave up on two years ago. This piece follows him dropping those 1,800 notes into a Consilience workspace and then finding his own writing without knowing what to search for. Not a real customer story — a hypothetical scenario we thought through.
1,800 notes over five years, 12 folders, tags abandoned
He wrote nearly every week for five years, and wrote meetings up the same day they happened. Which means he covered the same ground more than once. Subscription models and repurchase cycles come up four separate times across three years — and none of those four notes link to each other, and each carries a different set of tags.
- 1,800 markdown notes. Five years' worth, all .md files on a local disk
- 12 folders. "00_inbox" alone holds 400 of them, and the other 11 each sort by a different logic
- Roughly 300 book summaries, 200 conference and talk notes, 700 meeting notes, and the rest loose ideas
- About 40 tags. Half of them sit on exactly one note, and #ideas is on 600 notes, which makes it useless as a filter
- No title convention. "Membership retention ideas," "0312 meeting," and "look at this again" all live in the same folder
Five search terms in, still nothing
Here's the current routine. Type whatever word comes to mind into the search box. "Subscription economy." "Subscriptions." "Subscription model." "SaaS." "Retention." Each one only catches notes where he happened to type that exact word. The note he actually wants, "Membership retention ideas," is written entirely in his own vocabulary — "repurchase cycle," "membership," "churn" — so it matches none of the five.
Next he opens folders. The 400 notes in "00_inbox" tell you nothing from their titles. Whether "0312 meeting" is the one is something you learn by opening it. He opens ten or so, gives up, creates a blank document, and rewrites it from memory. How many of those 1,800 notes are duplicates written this way, he couldn't tell you.
Drag all 12 folders in at once
Setup happens once. He doesn't rewrite notes or clean up tags. The original markdown files are left alone — they just go in.
Getting 1,800 notes in
⌘⇧F → "Extract sources"
Type "extract" into the "Search everything" palette and an "Extract sources" row appears under "Actions" (its shortcut chip reads ⌘⇧I). Enter launches the extraction wizard. Drag all 12 note folders in at once.
Leave it running and go do something else
At this scale it isn't a one-shot job. The wizard shows its progress step by step, and you can keep working in the app while it runs.
Palette search keeps working while extraction runs
The "Documents" section of ⌘⇧F matches keywords on your machine, so it answers instantly no matter what extraction is doing. But keyword search isn't what he needs — the next step is.
When extraction finishes, the "Concepts" section fills in
Type "retention" into ⌘⇧F and a row now appears under "Concepts," labeled "Concept · mentioned in {count} notes." Before extraction, that section was empty. Enter opens the entity page.
Scan the whole thing once with ⌘⇧L
The "Entity table" sorts every concept pulled out of five years of notes. This is where he sees for the first time, with his own eyes, that he's been circling subscriptions and retention for half a decade.
Ask using words that aren't in the title
"what did I write up about the subscription economy last year?"
→ "Documents" section: 3 hits. All meeting notes that spell out the phrase.
From here, ⌘↵ → "Ask your workspace". A new chat opens with the question
pre-filled; nothing is sent until you press send.
(same question, in chat)
→ The answer arrives with a "Where this came from in your notes" card.
2 glowing nodes = "Directly matched" (those meeting notes).
Matte nodes = "Related". One of them is [[Membership retention ideas]] (2025-03),
which never says "subscription economy" in its title or body.
Each connecting line is labeled with the relation's name.
"retention"
→ A [[Retention]] row under "Concepts". Enter opens the entity page, where
five years of notes mentioning the concept sit together in one place.
"Open in graph" jumps to the full 3D view.Here's why the first question works. Concepts like [[Subscription economy]] and [[Retention]] were pulled out of the sentences inside "Membership retention ideas," and the two are connected to each other. So asking about the subscription economy drags along a note that never once uses the phrase, as "Related." He doesn't have to remember which words he chose five years ago.
Why something matched is visible on the spot. The mini-graph card draws "Directly matched" — the query's direct hits — separately from "Related," reached by walking relations, and labels each connecting line with the relation's name. Click a node and its entity page opens. If it's material for his manager, he collects it into a case, and reopens it later with ⌘⇧K or by typing the case's name into the palette.
What changes
| Before | Now |
|---|---|
| Searching "subscription economy" returns the 3 notes that spell out the phrase | Hand the same question to chat with ⌘↵ and "Membership retention ideas" — which never uses the phrase — comes along as "Related" |
| Skim 400 titles in "00_inbox" and open ten of them | Type "retention" into ⌘⇧F, get one "Concepts" row, and Enter lands on an entity page where those notes are gathered |
| No way to tell why a note matched, so you open all of them anyway | The "Where this came from in your notes" card draws "Directly matched" apart from "Related" and labels every connecting line |
| Every request from the manager means running the same search from scratch | Collect it into a case and reopen it with ⌘⇧K or by searching the case's name |